Terms and Conditions

Registration and Payment
  1. You can take trial classes before or after registration. However, you must register with us before starting regular Quran sessions.
  2. You will pay the monthly fee in advance after your trial period ends.
  3. Session payments should be made through channels recommended or suggested by the academy. Direct payments to teachers are strictly prohibited.
  4. Always share a receipt or screenshot of the payment you made.
  5. If you have concerns regarding fees or payments, discuss them with us.
Quran Sessions
  1. You can increase or decrease your learning days or hours at any time. Then you will pay accordingly.
  2. We will arrange a make-up class if you inform us about your leave or absence as soon as possible.
  3. Sometimes you can take your class earlier or later, but you need to tell us as soon as possible. We will then check tutor availability and let you know.
  4. You can change your class timing or days anytime at your convenience. Remember, we try our best to follow and change your desired time, and if we sometimes do not have days or time availability, we suggest other suitable times or days for you.
  5. Respect the scheduling process. Try to notify the academy at least 24 hours before cancellations or rescheduling.
  1. There will be no refund for your missed classes. However, you can take make-up classes.
  2. If a student joins late for the Quran lesson, the teacher will give only the remaining time for that session. For example, if a student is 10 minutes late, the tutor will teach 20 minutes. We cannot make the following students wait for their classes. However, the tutor will give that student extra time someday.  
  3. If a teacher is sick, unable to teach, or on leave, the academy or your tutor will inform you as soon as possible.
  4. Sometimes, a teacher might miss a class because of a power or internet outage or a medical emergency; in such cases, you can take a make-up class arranged by the teacher.
  5. If your teacher is late for class and you are waiting online, contact us or the teacher.
  6. If the teacher frequently misses classes or is late due to a technical problem or for any reason, let us know as soon as possible. Repeated lateness may result in actions by the academy.
  7. If you want to stop your classes for any reason, kindly inform the academy as soon as possible. If possible, include the reason for leaving our academy. It will help us a lot to improve our service.
For Parents or Students
1. Privacy:                                                
  • Do not share personal information such as home addresses, phone numbers, or financial information with Quran teachers.
  • Sharing passwords, social media accounts, login details, or any other secure access information to personal or family accounts is strictly prohibited.
  • Maintain privacy during online sessions. Backgrounds should be neutral, and personal information should not be visible.
2. Conduct:
  • Teachers and students should always maintain a professional and respectful demeanour.
  • Inappropriate language, behavior, or dress during sessions is strictly forbidden.
3. Communication:
  • All communication between students (or parents) and teachers should go through the approved channels. Direct contact outside these channels is discouraged unless explicitly authorised by the academy.
  • Feedback or complaints should be addressed promptly by the academy management.
4. Content:
  • The sharing or distribution of unauthorised or copyrighted learning materials between students and teachers is not permitted.
  • Use of academy-provided materials should be for personal and educational use only and not to be shared externally without permission.
5. Safety and Security:
  • Parents are encouraged to monitor their child’s online interactions and ensure a safe learning environment.
  • Ensure the computer or device used for the academy sessions has up-to-date security software.
6. Dispute Resolution:
  • In case of any conflicts or miscommunications, contact the academy’s administration immediately for resolution.
  • A constructive and respectful approach to resolving issues is always encouraged.

By enrolling in Quraanic Online Quran Academy, you agree to adhere to these terms and conditions to ensure a safe, respectful, and productive learning environment for all parties involved.